Kibservices.net Jul 29, 2010 06:17

I.T. DEPARTMENT COMPUTER PROBLEM SELF-REPORT

  1. Describe your problem:
  2. Now, describe your problem accurately:
  3. Speculate wildly about the cause of the problem:
  4. Problem Severity:
  5. Nature of the problem:
  6. Is your computer plugged in?
    Yes No
  7. Is it turned on?
    Yes No
  8. Have you tried to fix it yourself?
    Yes No
  9. Have you made it worse?
    Yes
  10. Have you read the manual?
    Yes No
  11. Are you sure you've read the manual?
    Yes No
  12. Are you absolutely certain you've read the manual?
    No
  13. Do you think you understood it?
    Yes No
  14. If "Yes", then why can't you fix the problem yourself?
  15. How tall are you?
    inches
  16. Are you above this line?
    Yes No
  17. What were you doing with your computer at the time the problem occurred?
  18. If "nothing", explain why you were logged in:
  19. Are you sure you aren't imagining the problem?
    Yes No
  20. How does this problem make you feel?
  21. Tell me about your childhood:
  22. Do you have any independent witnesses of the problem?
    Yes No
  23. Can't you do something else, instead of bothering me?
    Yes
It's not really a rule--it's more like a trend.
-- Larry Wall in <199710221721.KAA24321@wall.org>
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